Effective Date: February 2, 2025
Website: www.dngelectronics.co.ke
At DNG Electronics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
By using www.dngelectronics.co.ke, you agree to the collection and use of your information as described in this policy.
1. Information We Collect
We collect different types of information to improve our services and provide you with a seamless shopping experience.
a) Personal Information
When you place an order or create an account, we may collect:
Full Name
Email Address
Phone Number
Billing and Shipping Address
Payment Details (processed securely, we do not store card details)
b) Non-Personal Information
We automatically collect non-personal data when you visit our website, including:
IP Address
Browser Type & Device Information
Website Usage Data (pages visited, time spent, etc.)
Cookies and Tracking Technologies
2. How We Use Your Information
We use the collected data to:
✅ Process and fulfill your orders efficiently
✅ Provide customer support and order updates
✅ Improve website functionality and user experience
✅ Send promotional offers, newsletters, and updates (only if you opt-in)
✅ Detect and prevent fraud, unauthorized transactions, or security threats
✅ Comply with legal requirements and policies
3. How We Protect Your Information
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
🔒 SSL encryption for secure transactions
🔒 Secure payment gateways (we do not store card details)
🔒 Restricted access to sensitive data
🔒 Regular security audits to identify vulnerabilities
While we strive to protect your information, no online platform is 100% secure. Please use strong passwords and do not share your account details.
4. Sharing Your Information
We do not sell, trade, or rent your personal data. However, we may share it with:
a) Trusted Third Parties
We may share necessary details with:
Shipping Providers (to deliver your orders)
Payment Processors (to process transactions securely)
IT & Security Services (to maintain website security)
These third parties are required to protect your data and use it only for the intended purpose.
b) Legal Compliance
We may disclose your information if required by law, such as:
To comply with legal processes
To prevent fraud or illegal activities
To protect the safety of our customers and company
5. Cookies & Tracking Technologies
Cookies help us improve your browsing experience. These small files are stored on your device to:
Remember login details and preferences
Analyze site traffic and improve performance
Provide personalized content and ads
You can manage cookies in your browser settings. Disabling cookies may affect some website features.
6. Third-Party Links
Our website may contain links to third-party websites (e.g., payment providers, social media). We are not responsible for their privacy practices. Please review their policies before sharing any information.
7. Your Rights & Choices
As a user, you have the right to:
✔ Access your personal data and request a copy
✔ Update or correct your information if incorrect
✔ Request data deletion (except for necessary legal or transaction records)
✔ Opt-out of marketing emails at any time
To exercise these rights, contact us at support@dngelectronics.co.ke.
8. Retention of Data
We keep your personal information only as long as necessary:
For legal and tax compliance
To fulfill customer service requests
To improve our services
After this period, data is securely deleted.
9. Changes to This Privacy Policy
We may update this policy occasionally. Changes will be posted on this page with a new effective date. If the updates affect how we handle personal data, we will notify you via email or website announcements.
10. Contact Information
For any privacy concerns, questions, or requests, please contact us:
📧 Email: support@dngelectronics.co.ke
📞 Phone: +254 117 074 301
📍 Address: Rehema House, Standard Street
By using DNG Electronics, you agree to this Privacy Policy. Thank you for trusting us!