Introduction
DNG Electronics is committed to protecting your privacy and securing your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://dngelectronics.co.ke/) or make a purchase from us.
Information We Collect
We collect personal information from you when you interact with our website, create an account, purchase our products or services, or contact us for customer support. The personal information we collect may include:
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Identity Data: Your full name.
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Contact Data: Your email address, phone numbers (0795771313 / 0117074301), and shipping/delivery address.
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Financial Data: Billing information and payment details processed securely through our payment partners.
How We Use Your Information
We use your personal information to ensure a smooth shopping experience. Specifically, your data is used to:
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Process, fulfill, and deliver your product orders.
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Improve our website functionality, customer service, and overall user experience.
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Communicate with you regarding order updates, account notifications, or inquiries.
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Detect, prevent, and mitigate fraudulent or illegal activities.
How We Share Your Information
We do not sell your personal data. We only share your information with trusted third parties necessary to run our business, including:
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Service Providers: Logistics and delivery partners who transport your electronics to your doorstep.
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Payment Processors: Secure third-party payment gateways that safely handle mobile money or card transactions.
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Legal Compliance: Legal authorities if required to do so by applicable Kenyan laws.
Your Rights & Choices
You have the right to access, update, correct, or request the deletion of your personal information stored with us. You can also opt out of receiving promotional or marketing communications at any time. To exercise any of these rights, please reach out to us directly through our official contact lines.
Security
We implement reasonable and appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Changes to This Privacy Policy
DNG Electronics reserves the right to update this Privacy Policy at any time to reflect updates in our practices or changes in legal regulations. Any revisions will be updated directly on this page with an updated effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
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Website: https://dngelectronics.co.ke/
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Phone Numbers: 0795771313 / 0117074301
Thank you for choosing DNG Electronics!